Spreading Patriotism and Comfort Across North Texas Since 2005.

Samm’s Five Fundamental Principles

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Honesty

Businesses won’t stay in business long if they don’t deliver honest value for their work. Samm’s has proudly provided honest, reliable service to residential and commercial customers since 2005. Our word is our bond, so we provide upfront pricing and a lifetime warranty on workmanship.

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Professionalism

Our service technicians receive continuing education to stay up to date on the latest technology. This includes factory-sponsored seminars and classes. Technicians are background checked so you can feel assured that our technicians are the best of the best.

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Punctuality

We understand how busy everyone is. There are enough demands on your time, without having to wait endlessly for a repairman. That’s why, when you schedule an appointment with Samm’s, we set an appointment time, call when we’re on our way, and arrive on time.

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Cleanliness

When our technicians arrive, they will be dressed neatly and with a clean appearance. At the end of the service call, whether they’ve completed a service check or a completely new installation, they will leave the work area as neat and clean as they found it – and perhaps even cleaner!

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Superior Customer Service

We’ve always worked hard to deliver superior customer service to all of our customers. American Standard has also recognized and rewarded us as a designated American Standard Customer Care Dealer for meeting their stringent standards and demonstrating a commitment to customer satisfaction and continuing education.